CGM one DokuAssistent vs Doctolib: head-to-head for German practices (2026)

In Germany the AI-scribe decision is unusually pre-determined: the leading tools win by being already inside the software your practice runs. Two players reach German practices more deeply than any other — CGM one DokuAssistent, native in CompuGroup Medical's practice systems, and Doctolib's Consultation Assistant, native in the dominant booking platform.

They're both "ambient scribes," but the right one for you depends almost entirely on a single question: which platform does your practice already run?

This is our 2026 head-to-head — sourced facts from each vendor's published material. Both tools are provisional in our catalog: we have not yet hands-on tested either, so treat the verdict as a shortlisting aid, not a substitute for your own trial.

At a glance

	CGM one DokuAssistent	Doctolib Consultation Assistant
Status	Provisional — not yet hands-on tested	Provisional — not yet hands-on tested
Vendor	CompuGroup Medical (Koblenz, Germany)	Doctolib (Paris, France)
Native home	CGM TURBOMED, CGM ALBIS (practice software)	The Doctolib platform (scheduling + practice software)
Note reaches the chart	One click → straight back into the patient record	Inside the Doctolib platform
Compliance	DSGVO + C5-certified cloud	GDPR + EU hosting (Azure OpenAI)
Data handling	Real-time; no recording stored; no training	EU-hosted; training position not enumerated
Pricing	Published — from €49/month, 1-month free trial	Bundled with the Doctolib subscription (not itemized)
Phone assistant	Free-text dictation; phone assistant not stated	Yes — explicit, rolling out through 2026
Specialty availability	Tested across many specialties	Staged — GPs, pediatrics, gynecology first

The integration question is the whole question

Both tools win the same way — they're already in the practice — but through different front doors.

CGM one DokuAssistent is native to the Praxisverwaltungssystem — the system of record. On CGM TURBOMED or CGM ALBIS it launches from the patient record with one click, and the finished documentation transfers straight back into the chart after the clinician reviews it. That's the tightest possible loop: the note never leaves the system it belongs in. On any non-CGM practice software, that advantage disappears — you're back to copy-paste.

Doctolib's Consultation Assistant is native to the platform you book appointments on. If your practice runs scheduling, patient communication and increasingly its practice software through Doctolib, the assistant lands inside software you already open every day. It transcribes the visit and produces a structured summary in seconds. It's a different kind of "already here" — the workflow hub rather than the chart itself.

So the decision rule is almost mechanical:

• On a CGM system (TURBOMED / ALBIS)? CGM one DokuAssistent is the lowest-friction option that exists for you.
• Running your practice on Doctolib? The Consultation Assistant is the equivalent no-friction choice.
• On neither — medatixx, T2med, Tomedo, or a hospital KIS? Both lose their structural advantage, and you should widen the shortlist (see our Germany guide).

Compliance and data residency

Both clear the German baseline; the difference is how specifically each speaks to German procurement.

CGM one DokuAssistent runs DSGVO-compliant on a C5-certified cloud — C5 being the German Federal Office for Information Security's named cloud-security standard. Processing is real-time with no recording stored, and no training on customer data. For German procurement, naming C5 is the strongest possible signal — it's the exact box enterprise security reviews look for.

Doctolib's posture rests on its established EU health-data compliance — GDPR, EU hosting, the platform built on Azure OpenAI. Doctolib is a serious, long-established healthcare-data company, so this is a solid posture; it just isn't articulated against the German C5 standard in the same explicit way. The training-on-data position also isn't clearly enumerated for the assistant — worth getting in writing.

Edge to CGM on German-specific compliance articulation; both are credible.

Pricing transparency

CGM publishes its price: the DokuAssistent starts at €49/month with no setup fee and a free one-month trial. You can see the number and trial it.

Doctolib does not itemize the Consultation Assistant — it's positioned as part of the broader Doctolib platform subscription. If you're already a Doctolib customer that may be neutral (it's bundled into what you pay), but you can't price the assistant as a standalone line item. Confirm current bundling with Doctolib.

Edge to CGM on transparency — though for an existing Doctolib practice the bundled model may simply be simpler.

Maturity and rollout

CGM one DokuAssistent has been tested across practices of many specialties and is generally available to CGM TURBOMED/ALBIS customers now.

Doctolib's Consultation Assistant is on a staged rollout — general practitioners, pediatricians and gynecologists first, with more specialties (and hospital settings) arriving through the end of 2026. If your specialty isn't yet in the rollout, that's a real near-term constraint. Doctolib's 2026 acquisition of Typeless signals continued investment, but check current availability for your specialty.

Who should choose which

Choose CGM one DokuAssistent if:

• Your practice runs on CGM TURBOMED or CGM ALBIS — the one-click, note-into-chart integration is unmatched for you.
• You want C5-certified compliance named explicitly for German procurement.
• You want a published, trial-able price (€49/month, one month free).

Choose Doctolib's Consultation Assistant if:

• Your practice already runs scheduling and patient communication on Doctolib.
• You want the ambient assistant and a phone assistant on one platform you already use.
• Your specialty is in the current rollout (GP, pediatrics, gynecology — more arriving through 2026).

Bottom line

This is the rare head-to-head where the answer is mostly decided before you read the feature list: CGM one DokuAssistent if you're on a CGM practice system; Doctolib's Consultation Assistant if you run on Doctolib. Both win by removing new-tool friction — CGM by living in the chart, Doctolib by living in the platform. CGM edges the comparison on German-specific compliance articulation (C5) and pricing transparency; Doctolib's strength is the all-in-one platform and an explicit phone assistant.

Both are provisional in our catalog — neither is hands-on tested yet — so whichever your practice software points you to, trial it on real (anonymised) consultations and read the drafts line-by-line. For the wider field, including hospital options, see our best AI scribes for doctors in Germany guide, the CGM one review and the Doctolib review.