Head-to-head
Commure Scribe vs Upheal
A side-by-side, source-cited comparison. Clinical precision and note quality come from our hands-on testing; pricing, integrations and compliance from sourced facts. See how we score.
Commure Scribe
TestedBest for us clinicians and health systems who want enterprise-grade note quality with a self-serve entry price
Ambient scribe inside Commure's $7B AI-native RCM and EHR platform — strongest US-market note quality we've tested, with HIPAA + SOC 2 + onshore data + audio-not-stored built in.
From From $89/mo
Read the full review
Upheal
ProvisionalBest for therapists, counselors and behavioral-health practices that want an all-in-one ai-native ehr with a real free tier and usage-capped pricing
AI-native EHR for therapists — broadest behavioral-health compliance posture in the field (HIPAA + SOC 2 Type II + PHIPA + PIPEDA + GDPR), a real usage-capped pricing model, and deep practice-management EHR integrations.
From Free / $1 per session (capped $69/mo)
Read the full reviewSide by side
| Dimension | Commure Scribe | Upheal |
|---|---|---|
| Score type | Hands-on tested | Provisional |
| Editorial score | 8.9 | 5.8 |
| Starting price | From $89/mo | Free / $1 per session (capped $69/mo) |
| Free tier | No | Yes |
| Free trial | 7-day free trial (ScribeCore) | 30-day full trial |
| HIPAA | Yes | Yes |
| SOC 2 | Yes | Yes |
| GDPR | Not disclosed | Yes |
| Avoids training on your data | Not disclosed | Not disclosed |
| Data residency | Onshore (US) | US (EU region available) |
| Named EHR integrations | 12 | 6 |
| Ambient notes | Yes | Yes |
| Multi-language | Yes (60+) | Not disclosed |
Bold values flag where one tool has a public advantage in our sourced data. “Not disclosed” never counts as a no.
When to pick which
Pick Commure Scribe when…
- Built for us clinicians and health systems who want enterprise-grade note quality with a self-serve entry price
- Score type: Commure Scribe (Hands-on tested) vs Upheal (Provisional)
- Editorial score: Commure Scribe (8.9) vs Upheal (5.8)
- Named EHR integrations: Commure Scribe (12) vs Upheal (6)
- Multi-language: Commure Scribe (Yes (60+)) vs Upheal (Not disclosed)
Pick Upheal when…
- Built for therapists, counselors and behavioral-health practices that want an all-in-one ai-native ehr with a real free tier and usage-capped pricing
- Free tier: Upheal (Yes) vs Commure Scribe (No)
- GDPR: Upheal (Yes) vs Commure Scribe (Not disclosed)
Pros & cons
Commure Scribe
Pros
- Strongest US-market clinical precision in our hands-on testing
- HIPAA + SOC 2; onshore (US) data; audio not stored after the visit; no third-party data sharing; BAA standard
- AI-assisted ICD-10 / CPT coding included at the Pro tier — not an add-on
- Scale: 20,000+ Scribe clinicians; 150+ health systems and 2,000+ sites of care across the broader Commure platform; HCA Healthcare as exclusive ambient-scribing partner
Watch-outs
- Pricing is fragmented — $89/mo on the web vs $129/mo in-app purchase on iOS
- Free trial is only seven days; no indefinitely-free tier
- GDPR not publicly claimed — US-onshore data residency only
Upheal
Pros
- Real free tier — unlimited AI notes + HIPAA-compliant telehealth
- Usage-capped pricing: $1/session capped at $69/mo per provider
- 30-day full trial of all clinical + practice features (no card required)
- HIPAA + SOC 2 Type II + PHIPA + PIPEDA + GDPR
Watch-outs
- Mental-health and behavioral-health only — not a fit for general medical practice
- Language support not publicly quantified
- Training-on-customer-data position not explicitly addressed
FAQ
Which is better, Commure Scribe or Upheal?
Commure Scribe edges it on our editorial score (8.9 vs 5.8), but "better" depends on your jurisdiction, EHR and budget — see the side-by-side below.
Is Commure Scribe HIPAA compliant?
Yes — Commure Scribe states HIPAA compliance.
Is Upheal HIPAA compliant?
Yes — Upheal states HIPAA compliance.
What's the price difference between Commure Scribe and Upheal?
Commure Scribe starts at From $89/mo; Upheal starts at Free / $1 per session (capped $69/mo). Pricing is as of 2026-05-20 — always confirm current figures with the vendor.
