Head-to-head
Heidi Health vs Sully.ai
A side-by-side, source-cited comparison. Clinical precision and note quality come from our hands-on testing; pricing, integrations and compliance from sourced facts. See how we score.
Heidi Health
TestedBest for clinicians who want the broadest template library in the field, a real free plan and global reach
The broadest-reach ambient scribe in the field — 110 languages across 116 countries, 2M+ consults/week, the best community-shared template system in the category, plus a separate clinical Q&A surface (Heidi Evidence).
From Free / from $150/mo
Read the full review
Sully.ai
TestedBest for clinics that want automation across the front desk, exam room and back office — not just the note
A "team of AI employees" for healthcare — seven specialized agents (Scribe, Receptionist, Coder, Nurse Triage, Pharmacist, Consultant, Interpreter) on one stack, with the broadest published compliance posture in the field.
From $79/provider/mo
Read the full reviewSide by side
| Dimension | Heidi Health | Sully.ai |
|---|---|---|
| Score type | Hands-on tested | Hands-on tested |
| Editorial score | 8.0 | 8.1 |
| Starting price | Free / from $150/mo | $79/provider/mo |
| Free tier | Yes | No |
| Free trial | 14-day Pro trial | No |
| HIPAA | Yes | Yes |
| SOC 2 | Yes | Yes |
| GDPR | Yes | Yes |
| Avoids training on your data | Yes (states it does not) | Not disclosed |
| Data residency | Localized to the region of collection | Not publicly disclosed |
| Named EHR integrations | 2 | 9 |
| Ambient notes | Yes | Yes |
| Multi-language | Yes (110+) | Yes |
Bold values flag where one tool has a public advantage in our sourced data. “Not disclosed” never counts as a no.
When to pick which
Pick Heidi Health when…
- Built for clinicians who want the broadest template library in the field, a real free plan and global reach
- Free tier: Heidi Health (Yes) vs Sully.ai (No)
- Free trial: Heidi Health (14-day Pro trial) vs Sully.ai (No)
- Avoids training on your data: Heidi Health (Yes (states it does not)) vs Sully.ai (Not disclosed)
Pick Sully.ai when…
- Built for clinics that want automation across the front desk, exam room and back office — not just the note
- Editorial score: Sully.ai (8.1) vs Heidi Health (8.0)
- Named EHR integrations: Sully.ai (9) vs Heidi Health (2)
Pros & cons
Heidi Health
Pros
- Best-in-class template system — the Template Community lets verified clinicians publish and share templates; thousands of community-built Notes, Forms and Documents
- 110 supported languages across 116 countries — broadest reach in the field
- Real, usable free plan (not a 7-day teaser)
- Heidi Evidence — separate clinical Q&A surface with sourced citations for between-patient lookups
Watch-outs
- Note quality below the precision-focused leaders in our hands-on testing for dense specialist consultations
- Free plan capped at 10 "Pro Actions" per month — custom templates, Ask Heidi and document generation lock after the cap until the next cycle
- 2026 price increase from ~$90/mo to $150/mo billed annually
Sully.ai
Pros
- Multi-agent suite on one stack: Scribe + Receptionist + Medical Coder + Nurse Triage + Pharmacist + Consultant + Interpreter
- Broadest enumerated compliance list in our catalog: HIPAA + SOC 2 Type II + ISO 27001 + GDPR + PIPEDA + PDL
- Published per-provider pricing — $79/mo (Pro) and $99/mo (Premium)
- Broad EHR coverage: Epic, Cerner / Oracle Health, MEDITECH, Altera, MEDHOST, Veradigm, Allscripts, athenahealth + 50+ others
Watch-outs
- Multi-agent breadth is overkill if you only want a great scribe
- No published free tier or self-serve trial — demo-led onboarding only
- Data residency / hosting region isn't publicly disclosed
FAQ
Which is better, Heidi Health or Sully.ai?
Sully.ai edges it on our editorial score (8.1 vs 8.0), but "better" depends on your jurisdiction, EHR and budget — see the side-by-side below.
Is Heidi Health HIPAA compliant?
Yes — Heidi Health states HIPAA compliance.
Is Sully.ai HIPAA compliant?
Yes — Sully.ai states HIPAA compliance.
What's the price difference between Heidi Health and Sully.ai?
Heidi Health starts at Free / from $150/mo; Sully.ai starts at $79/provider/mo. Pricing is as of 2026-05-20 — always confirm current figures with the vendor.
