Tortus review
UK NHS-native ambient scribe registered as a Class I medical device and DTAC-compliant — explicit "no model trained, no data retained" position and a published clinical-validation platform (CREOLA).
Tortus is one of the few ambient scribes registered as a medical device (UK MHRA Class I) and DTAC-compliant — a governance posture that lets it move through NHS procurement without the safety-classification challenges most US-built scribes face. The vendor states explicitly: "No model trained, no data retained." Tortus published CREOLA, a clinical AI validation platform involving 100+ clinicians. Named NHS customers include St George's, Royal Devon NHS Trust, London Ambulance Service and Great Ormond Street Hospital. Available to GP practices via X-on Health. Provisional until hands-on tested. Trade-offs: UK-only, pricing not disclosed, specific EHR write-back targets not publicly named.
- Class I medical device + DTAC-compliant — NHS procurement-ready
- Explicit "no model trained, no data retained" position
- CREOLA clinical-validation platform with 100+ clinicians
- Named NHS customers: St George's, Royal Devon NHS Trust, London Ambulance Service, Great Ormond Street Hospital
- Available via X-on Health for GP practices
- Agentic OSLER assistant can act in the EHR
- UK-only — no public EU / Swiss / Danish availability
- Pricing not publicly disclosed
- EHR integration described as "EHR-integrated" — specific systems not publicly named
- Mobile-app status not stated
How we scored Tortus
Provisional score— we haven't hands-on tested this yet, so clinical precision and note quality are excluded and the score reflects sourced facts only. How scoring works.
- Clinical precisiontested
- Note qualitytested
- Integrations
- 4.6
- Compliance & trust
- 8.1
- Pricing & value
- 6.6
Features
Compliance
Data residency: United Kingdom
Regional & EHR fit
Country availability, named EHR integrations and region-specific details.
Named EHR integrations
Public API: Not disclosed
Last verified 2026-05-20 · Data confidence: high.
Tortus FAQ
What is Tortus best for?
UK NHS-native ambient scribe registered as a Class I medical device and DTAC-compliant — explicit "no model trained, no data retained" position and a published clinical-validation platform (CREOLA). We rate it best for nhs trusts and uk gp practices that need a governance-ready scribe with explicit no-retention and no-training policies.
How much does Tortus cost?
Not publicly disclosed; deployed via NHS trusts and X-on Health for GP practices. (Pricing as of 2026-05-20; always confirm current details with the vendor.)
Does Tortus have a free trial or free tier?
Tortus does not publicly confirm a free tier. It offers nhs pilots.
Is Tortus HIPAA and SOC 2 compliant?
Tortus does not publicly disclose HIPAA compliance. SOC 2 status is not publicly disclosed. (Compliance as of 2026-05-20; always confirm current details with the vendor.)
Does Tortus train its AI on your data?
Tortus states it does not use your data to train its AI models.
Which EHRs does Tortus integrate with?
Publicly named: EHR-integrated (specific systems not publicly named), X-on Health (GP-practice channel). API availability is not publicly disclosed.
Where is Tortus available?
UK — including United Kingdom. Data residency: United Kingdom.
Tortus by specialty
Specialty-narrowed takes — the same Tortus review, weighted for what matters in each setting.
Clinician reviews
No verified reviews yet — be the first.
Review Tortus
Email-verified before publishing. Be specific and fair.