Head-to-head
Heidi Health vs Upheal
A side-by-side, source-cited comparison. Clinical precision and note quality come from our hands-on testing; pricing, integrations and compliance from sourced facts. See how we score.
Heidi Health
TestedBest for clinicians who want the broadest template library in the field, a real free plan and global reach
The broadest-reach ambient scribe in the field — 110 languages across 116 countries, 2M+ consults/week, the best community-shared template system in the category, plus a separate clinical Q&A surface (Heidi Evidence).
From Free / from $150/mo
Read the full review
Upheal
ProvisionalBest for therapists, counselors and behavioral-health practices that want an all-in-one ai-native ehr with a real free tier and usage-capped pricing
AI-native EHR for therapists — broadest behavioral-health compliance posture in the field (HIPAA + SOC 2 Type II + PHIPA + PIPEDA + GDPR), a real usage-capped pricing model, and deep practice-management EHR integrations.
From Free / $1 per session (capped $69/mo)
Read the full reviewSide by side
| Dimension | Heidi Health | Upheal |
|---|---|---|
| Score type | Hands-on tested | Provisional |
| Editorial score | 8.0 | 5.8 |
| Starting price | Free / from $150/mo | Free / $1 per session (capped $69/mo) |
| Free tier | Yes | Yes |
| Free trial | 14-day Pro trial | 30-day full trial |
| HIPAA | Yes | Yes |
| SOC 2 | Yes | Yes |
| GDPR | Yes | Yes |
| Avoids training on your data | Yes (states it does not) | Not disclosed |
| Data residency | Localized to the region of collection | US (EU region available) |
| Named EHR integrations | 2 | 6 |
| Ambient notes | Yes | Yes |
| Multi-language | Yes (110+) | Not disclosed |
Bold values flag where one tool has a public advantage in our sourced data. “Not disclosed” never counts as a no.
When to pick which
Pick Heidi Health when…
- Built for clinicians who want the broadest template library in the field, a real free plan and global reach
- Score type: Heidi Health (Hands-on tested) vs Upheal (Provisional)
- Editorial score: Heidi Health (8.0) vs Upheal (5.8)
- Avoids training on your data: Heidi Health (Yes (states it does not)) vs Upheal (Not disclosed)
- Multi-language: Heidi Health (Yes (110+)) vs Upheal (Not disclosed)
Pick Upheal when…
- Built for therapists, counselors and behavioral-health practices that want an all-in-one ai-native ehr with a real free tier and usage-capped pricing
- Named EHR integrations: Upheal (6) vs Heidi Health (2)
Pros & cons
Heidi Health
Pros
- Best-in-class template system — the Template Community lets verified clinicians publish and share templates; thousands of community-built Notes, Forms and Documents
- 110 supported languages across 116 countries — broadest reach in the field
- Real, usable free plan (not a 7-day teaser)
- Heidi Evidence — separate clinical Q&A surface with sourced citations for between-patient lookups
Watch-outs
- Note quality below the precision-focused leaders in our hands-on testing for dense specialist consultations
- Free plan capped at 10 "Pro Actions" per month — custom templates, Ask Heidi and document generation lock after the cap until the next cycle
- 2026 price increase from ~$90/mo to $150/mo billed annually
Upheal
Pros
- Real free tier — unlimited AI notes + HIPAA-compliant telehealth
- Usage-capped pricing: $1/session capped at $69/mo per provider
- 30-day full trial of all clinical + practice features (no card required)
- HIPAA + SOC 2 Type II + PHIPA + PIPEDA + GDPR
Watch-outs
- Mental-health and behavioral-health only — not a fit for general medical practice
- Language support not publicly quantified
- Training-on-customer-data position not explicitly addressed
FAQ
Which is better, Heidi Health or Upheal?
Heidi Health edges it on our editorial score (8.0 vs 5.8), but "better" depends on your jurisdiction, EHR and budget — see the side-by-side below.
Is Heidi Health HIPAA compliant?
Yes — Heidi Health states HIPAA compliance.
Is Upheal HIPAA compliant?
Yes — Upheal states HIPAA compliance.
What's the price difference between Heidi Health and Upheal?
Heidi Health starts at Free / from $150/mo; Upheal starts at Free / $1 per session (capped $69/mo). Pricing is as of 2026-05-20 — always confirm current figures with the vendor.
